SOLO-4G | GSM Intercom [1, 2 or 4 way door entry]
WIRING
CONFIGURATION OVERVIEW
Configuration can be done by SMS or web.
We recommend the smartphone app (ControlFreqUK) or web browser methods for easier ongoing system management.
QUICK START (SMS configuration)
Firstly, send an SMS to the SIM card phone number to check the signal quality to check the device is communicating.
Send this SMS:
;PSQ;
> Request signal quality
SIGNAL QUALITY
Is also indicated by the BLUE LED flashing 1 - 5 times. If the RED LED is on there will be no communication. The RED must be off and blue flashing for communication to happen.
TROUBLESHOOTING
If the LED are correct but there are still no comms check the SIM card is inserted with the two square corners inserted first (ie: cut off corner pointing outwards). Only put the SIM in with the power off. If there is still no comms, check your SIM card is functional in a phone or contact your provider. PAYG SIM need to be used in a phone to register on the network before inserting in the device.
CONFIGURE SETTINGS
Then, send these commands by SMS to the SIM phone number in the device to set up the calling:
Call 1 number only
;+ATN1=xxxxxxxxxxx; Set phone number for single button to call
Call multiple numbers (up to 5)
;+ATN1=xxxxxxxxxxx;ATN2=xxxxxxxxxxx;ATN3=xxxxxxxxxxx;ATN4=xxxxxxxxxxx;ATN5=xxxxxxxxxxx;
DOOR RELEASE
To control relay 1 - during intercom call: press '11'
To control relay 2 - during intercom call: press '21'
SMS REQUESTS FOR DEVICE INFO
Send these commands by SMS from an authorised phone (open to all by default) to receive an SMS reply with the requested information.
Get signal strength
;PSQ;
> Replies with the device mobile signal at that time
Get IMEI
;PHW;
> Replies with the device IMEI (unique hardware identifier)
Check firmware version
;PSW;
> Replies with the current device firmware version
Get/set Internet settings
;PIP;
> Replies with currently set internet (APN) settings
Get current output status
;PORC;
> Replies with the state of the relay outputs
Get input SMS labels
;P#;
> Replies with the labels set on input notification SMS
Get intercom numbers
;PDEA;
> Replies with the call button settings
Check Caller-ID users
;PCLP=x,y;
> Replies with range (x,y) of caller-id numbers ie: 1,5 returns the first 5 users - 5,5 returns only user 5
CLOUD CONFIGURATION & REMOTE USER MANAGEMENT hereFirstly, register a profile using the link above. The system is free for configuration but can be used as an ongoing management tool on the paid plans. Paid plans are detailed here.
How to add the device to the Cloud app
1. Add new device (+)
2. Give the device a name
3. Enter SIM phone number
4. Choose network from dropdown
5. Ignore IMEI (Click 'fix IMEI' when prompted)
6. Wait for the database to be created
7. Click on the added device to enter the configuration screen
8. The various settings are separated by tabs, intercom, caller-id, PIN codes, outputs etc.
9. Make changes (click the save 'tick' to the RHS if there is one)
10. Send to device (changelog top right corner)
TECHNICAL SUPPORT
1. Raise support ticket on the help centre here
2. Call 0203 478 0786 (only after raising support ticket)
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